Frequently Asked Questions
Everything you need to know about your Hadley Designs Prek order.
What is the typical shipping time for my order?
Standard shipping usually takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor your delivery.
How do I determine the right size for my child?
We provide a comprehensive size chart on every product page. We recommend measuring your child and comparing it to our guide, as our Prek fashion line is designed for a true-to-size, comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for unworn and unwashed items with original tags attached. Simply visit our returns portal to start an exchange or request a refund.
Are your clothing materials safe for sensitive skin?
Absolutely. Hadley Designs Prek prioritizes high-quality, breathable fabrics like organic cotton and soft blends to ensure your little one stays comfortable and irritation-free all day.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.